Elite Havens - Concierge

Concierge

When you stay at an elite haven, you have the immeasurable advantage of having the Elite Havens’ Concierge team at your service. Our able team is on-hand to suggest, book and arrange unique experiences which will go a long way in making your holiday memorable. Everybody knows Phuket for its nightlife but did you know that it was also labelled the ‘City of Gastronomy’ by UNESCO? Ask the Concierge to book you a spot on the coveted ‘Chef’s Tour of Old Town’, where you get a chance to explore Sino Portuguese architecture while sampling hidden street eats that only locals know about. They can also help you secure that elusive restaurant reservation or gain VIP access to some of the island’s most exclusive venues. Or you could Explore Phuket at your own pace with a personal guide. Get local insights into the history and culture of the island and the significance of some of the blessings that are bestowed at the temples.

Adventure enthusiasts will love wakeboarding along Anthem Wake Park’s 650-metre track with music and training included. Or perhaps a bike tour where you pedal through plantations, jungles and fishing villages, exploring the island’s natural beauty. What’s an island holiday without getting wet? The Andaman Sea is a treasure trove of corals and marine life and Phuket has a slew of islands nearby where you can snorkel and marvel at the underwater world. Phuket ranks as one of the world’s top 10 scuba diving destinations, and for good reason. The spectacular reefs, variety of aqua life and an array of dive spots make it a favourite amongst scuba divers of all levels. The Concierge will be happy to make all the arrangements for you, luxury yacht included, or can offer insights into which charter to select from the many available.

Speaking of luxury yachts, the team can also help you hire a fully crewed sailboat to explore Phuket’s best kept secrets, in complete luxury. Or perhaps a long tail boat to go island hopping and visit some of the stunning islands in picturesque Phang Nga Bay. Get that perfect holiday picture against the limestone cliffs and enjoy a picnic lunch on one of the spectacular islands. A memorable day, to say the least.

Take advantage of the tropical weather and tee off at one of the many golf courses on the island, each more scenic than the other, featuring water bodies, natural hazards like towering trees and even one which is designed along the terrain of an old tin mine! Tee off times can be booked by the Concierge team and transfers arranged, so that you can concentrate solely on your game.

One of the most unique experiences on the island is a visit to Phuket Elephant Sanctuary, a haven for retired and rescued elephants. The Elite Concierge can book you on a half-day or full-day tour wherein you can observe the gentle beasts go about their daily chores. What more, you are given the opportunity to feed them, an up-close-and-personal moment that you are sure to remember.

The Concierge can also arrange for a range of services at your villa. Pamper yourself with a massage by the pool by a professional masseuse, centre yourself with a yoga session or even take a private healing lesson with a skilled therapist. Whatever it is that gets you going, it can all be arranged. From small things like your favourite foods and beverages pre-stocked in the villa when you arrive, to entertainers and decorations to delight your group for a special occasion, at elite havens, we go the extra mile to ensure all your wishes are fulfilled.

Guest Reviews

  • April 14th, 2019 - April 28th, 2019

    We have loved every minute here. I thought that every staff member was amazing and so kind!! Torin

    Philip H, United Kingdom
  • January 20th, 2019 - January 22nd, 2019

    Our 3rd Visit to the beautiful Baan Talay Rom. Love the beach access and spent most of their time in the swimming pool. Needless to say we will be back, wonderful holiday

    David B, Thailand
  • November 1st, 2018 - November 6th, 2018

    Our story at Villa Baan Talay was nothing short of extraordinary. The staff was absolutely amazing, we were always greeted with a warm smile and they were very attentive to our needs whether we had a request or not. We really wish we could take the chef home, she was exquisite. The house keeping staff went above and beyond our expectations. Our stay was made simple and seamless. Excursions and necessary taxis, we felt safe knowing that the trusted company was booked for us. Our stay here was worth every penny and we are looking forward to when we can come back.

    Jasmine A, Australia
  • September 29th, 2018 - October 3rd, 2018

    Thank you for a wonderful stay. The facilities were perfect to us. Kids loved the place especially the fish pond and the beach. The staff were friendly and kind. Food was amazing. Chef's talent can create many different types of cuisine. Fantastic.

    Natalie F, Hong Kong
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